Custom orders include a design stage. If you cancel after we provide drawings/renders, a USD 50 design fee applies. Once production begins, the order is non-cancellable and non-refundable！！！
Q1: How do you ensure product quality? A: All FORGEX forged aluminum wheels are manufactured in-house using 6061-T6 aerospace-grade aluminum and pressed under 12,000-ton forging force to ensure high strength, lightweight structure, and uniform density.Each monoblock forged wheel and multi-piece forged rim is CNC-machined with ±0.02 mm precision, guaranteeing perfect balance and fitment.All wheels meet JWL / VIA standards and pass impact, cornering, and fatigue tests, ensuring reliability for performance cars,trucks, and SUVs.Our factory is TS16949, DOT, and TÜV certified, and every custom forged wheel undergoes 100% inspection for balance, air leakage, and surface finish before shipment.With OEM-grade quality control, FORGEX wheels deliver stronger, lighter, and more precise performance for both aftermarket and wholesale buyers worldwide.
Q2: What is your delivery time?
A: • A: Typical lead time 15–25 days for monoblock finishes like brushed/polished/painted; chrome plating adds ~10–15 days; 2-piece/3-piece builds are usually 25–35 days. We share photo/video updates during production. Global shipping by sea, air, rail or door-to-door.
Q3: What customization can I choose? (size, PCD, ET, finish, caps)A: Size 17–30", widths 7–16J; PCD options such as 4x100/ 5x100/5x112 / 5x114.3 / 5x120 (5x4.75)/ 5x127(5x5")/5x130 /5x139.7 (5x5.5") /6x127 (6x5")/6x139.7(6x5.5")/8x165.1 (8x6.5")/8x170/; offset (ET) custom, hub-centric CB.Finishes: brushed, polished, painted, dual-tone, chrome. Floating center cap ; logo engraving available.
Q4:What about warranty and surface notes (chrome)?
* Structural Warranty: 3 years under normal road use.
* Finish Warranty: Standard painted/brushed/polished finishes per PI; maintenance required (no acid cleaners).
* Chrome Plating Notice: Triple-chrome requires a longer lead time. Due to the electroplating process, minor conductive pin marks or tiny specks may appear on the inner barrel. These are process characteristics and are not visible after tire mounting, therefore not considered defects.
*Exclusions: Damage from impact/curb rash, chemical corrosion, improper cleaning, racing/overload, wrong tire mounting, or modifications not authorized by Forgex.
Q5: What materials and structures are available?
A: We use 6061-T6 forged aluminum for all models.
Available structures include Monoblock (1-Piece), 2-Piece (Center + Barrel), and 3-Piece (Lip + Center + Barrel).
Styles include Deep Concave, Step-Lip, Floating Cap, and H-Style designs — ideal for performance, off-road, and luxury vehicles.
Q6: Do you accept OEM or ODM orders?
A: Yes. Services include custom logo engraving, exclusive wheel styling, and branded packaging for dealers.
Q: What’s your MOQ (minimum order)?
A: • Retail: 1 set / 4 wheels. • Wholesale: 60 pcs per spec/finish, color-mix allowed.
Q7: Do you provide real photos or design support?
A: Yes, we have real production photos, and our in-house photography team offers HD images and videos for your website, catalog, or online sales.
We also provide 3D renderings and fitment confirmation before production
Q8: After-sales (Retail orders)
* Warranty: Structural warranty 3 years under normal road use.
* 7-day claims: Within 7 days of delivery, you may open a return/refund via Alibaba for serious quality issues or spec mismatch vs.PI. Returns can be routed via Alibaba Overseas Warehouse — contact us for the exact steps.
* Custom builds (vehicle-specific): Made-to-order specs. No return without a serious quality issue. Cosmetic marks not visible after tire mounting (e.g., minor conductive pin marks on the inner barrel from triple-chrome plating) are process characteristics, not defects.
* Return condition: Except for structural issues, wheels must be unmounted and in original packaging. Except for structural issues, wheels must be unmounted and in original packaging. Returns can be arranged via Alibaba Overseas
Warehouse or a designated return address in your region. After inspection, we refund the product value; the original outbound international freight is non-refundable. Please contact us for the exact steps.
* Transit damage: If damaged on arrival, report within 48 hours and keep all packaging. We’ll file a carrier claim and arrange replacement/remedy per the result.
Disclaimer
> FORGEX Wheel is not affiliated with or connected to any vehicle manufacturer.
All vehicle brands and model names mentioned on this site—including but not limited to:
Toyota®, Honda®, Nissan®, Mazda®, Subaru®, Ford®, Chevrolet®, GMC®, Cadillac®, Dodge®, Chrysler®, Jeep®,
Hyundai®,Kia®,Volkswagen®, Audi®, Mercedes-Benz®, BMW®, Porsche®, Land Rover®, Lexus®, Acura®, Mitsubishi®, Infiniti®,Tesla®,McLaren®,Ferrari®, Lamborghini®, and others—are listed strictly for fitment reference purposes only.
>All trademarks, brand names, and logos are the property of their respective owners.
Their inclusion is solely intended to help customers identify vehicle compatibility.
FORGEX Wheel wheels are aftermarket products, and are not manufactured, licensed, approved, or endorsed by any OEM or vehicle brand.
EN